SHIPMENT: We do our best to ship all orders twenty four to forty eight hours after receiving them. We ship USPS Flat Rate Insured whenever possible.
MINIMUM ORDER & WHOLESALE DISCOUNT: Eighteen assorted pieces for wholesale discount. Fifty percent on all items unless other wise noted. Much larger amounts are open for other terms.
TERMS: For established accounts, our terms are 30 days. For new accounts, we require the first order to be pre-paid, and then we are happy to extend credit. There is a twenty-five-dollar service charge on all returned checks, and credit will have to be re-established with two pre-paid orders. If there is a difficulty in paying an order on time, please call us and we will try to make arrangements to suit us both.
BACKORDERS/OUT OF STOCK: If we backorder any product to you, we will automatically ship it as soon as it is available. There is no need to reorder this item.
RETURNS: We will except returns necessitated by our error and will pay the shipping charges. Please notify us within ten days of receipt. No returns are accepted without prior authorization. On all other returns all products must be unopened and unused and in the condition they were received in. Returns not due to our error are charged with a ten percent restocking fee and will only be accepted within thirty days after initial receipt. The returnee will pay shipping. There are no returns for any orders of special items.
DAMAGES: Do not sign for a shipment until it has been checked for external damage. On damaged USPS and UPS parcels, please notify your local office immediately and save all packaging and the box for inspection. They will notify you as to the proper steps for reimbursement.
ORDERS: Orders may be placed on our order page on the Earth Friend Herb Co. website. Or orders may be emailed to firstname.lastname@example.org. You are also welcome to place a phone order at 831-325-3300. If you are not placing your order on the website, then please make sure you include all of your pertinent contact information. This would be: your full name or company name and complete address, phone number and email address and contact person. We will email you when your order has shipped along with the tracking number if you request it.
PRICES: We do our best to maintain constant prices, but when material and manufacturing prices increase, then ours must do so too.
Again, thank you for choosing Earth Friend Herb Co. for your herbal needs. We will do our best to serve you with the finest herbal products in quality and innovation anywhere.
Please fill out the following form and click send to begin your Earth Friend Herb Co. wholesale partnership. If you need your order ASAP, then please let us know and we will work with you to get your order to you as quickly as we can.
If you require faster service, please email or call us and we will get back to you as soon as we can to facilitate your first order.